{"id":1445,"date":"2026-09-17T18:29:04","date_gmt":"2026-09-17T18:29:04","guid":{"rendered":"https:\/\/thegristmills.com\/shipping-returns\/"},"modified":"2026-09-17T18:29:04","modified_gmt":"2026-09-17T18:29:04","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/thegristmills.com\/ar\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<h2>\u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/h2>\n<h3>\u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/h3>\n<ul>\n<li>\u0646\u0648\u0635\u0644 \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629.<\/li>\n<li>\u0627\u0644\u0631\u064a\u0627\u0636: 1 \u2013 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644. \u0628\u0627\u0642\u064a \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0645\u0645\u0644\u0643\u0629: 2 \u2013 5 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644.<\/li>\n<li><strong>\u0627\u0644\u0634\u062d\u0646 \u0645\u062c\u0627\u0646\u0627\u064b<\/strong> \u0644\u0644\u0637\u0644\u0628\u0627\u062a \u0645\u0646 250 \u0631.\u0633 \u0641\u0623\u0643\u062b\u0631\u060c \u0648\u0631\u0633\u0648\u0645 \u062b\u0627\u0628\u062a\u0629 25 \u0631.\u0633 (\u0634\u0627\u0645\u0644\u0629 \u0627\u0644\u0636\u0631\u064a\u0628\u0629) \u0644\u0645\u0627 \u062f\u0648\u0646 \u0630\u0644\u0643.<\/li>\n<li>\u062a\u0628\u062f\u0623 \u0645\u062f\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0634\u062d\u0646 \u0627\u0644\u0637\u0644\u0628\u060c \u0648\u0644\u0627 \u062a\u0634\u0645\u0644 \u0627\u0644\u062c\u0645\u0639 \u0648\u0627\u0644\u0639\u0637\u0644 \u0627\u0644\u0631\u0633\u0645\u064a\u0629.<\/li>\n<li>\u0625\u0630\u0627 \u062a\u0639\u0630\u0631 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0633\u0628\u0628 \u0639\u0646\u0648\u0627\u0646 \u063a\u064a\u0631 \u0635\u062d\u064a\u062d \u0623\u0648 \u0639\u062f\u0645 \u0627\u0644\u0631\u062f\u060c \u0642\u062f \u062a\u064f\u0637\u0628\u0642 \u0631\u0633\u0648\u0645 \u0625\u0639\u0627\u062f\u0629 \u062a\u0648\u0635\u064a\u0644.<\/li>\n<\/ul>\n<h3>\u0636\u0645\u0627\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\/h3>\n<p>\u0625\u0630\u0627 \u0648\u0635\u0644\u0643 \u0645\u0646\u062a\u062c <strong>\u062a\u0627\u0644\u0641 \u0623\u0648 \u0645\u0646\u062a\u0647\u064a \u0627\u0644\u0635\u0644\u0627\u062d\u064a\u0629 \u0623\u0648 \u0645\u062e\u0627\u0644\u0641 \u0644\u0637\u0644\u0628\u0643<\/strong>\u060c \u0623\u0628\u0644\u063a\u0646\u0627 \u062e\u0644\u0627\u0644 48 \u0633\u0627\u0639\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0645\u0639 \u0635\u0648\u0631 \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u0639\u0628\u0648\u0629\u060c \u0648\u0633\u0646\u0633\u062a\u0628\u062f\u0644\u0647 \u0623\u0648 \u0646\u0639\u064a\u062f \u0644\u0643 \u0642\u064a\u0645\u062a\u0647 \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u2014 \u0648\u0646\u062a\u062d\u0645\u0644 \u0646\u062d\u0646 \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639.<\/p>\n<h3>\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u062e\u0644\u0627\u0644 7 \u0623\u064a\u0627\u0645<\/h3>\n<ul>\n<li>\u064a\u0645\u0643\u0646 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a <strong>\u063a\u064a\u0631 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629<\/strong> \u0648\u0628\u062e\u062a\u0645\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a \u062e\u0644\u0627\u0644 7 \u0623\u064a\u0627\u0645 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.<\/li>\n<li>\u064a\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u062a\u0643\u0644\u0641\u0629 \u0634\u062d\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u062d\u0627\u0644\u0629 (\u062a\u064f\u062e\u0635\u0645 \u0645\u0646 \u0642\u064a\u0645\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f)\u060c \u0645\u0627 \u0644\u0645 \u064a\u0643\u0646 \u0627\u0644\u062e\u0637\u0623 \u0645\u0646\u0627.<\/li>\n<li><strong>\u0644\u0627 \u064a\u0645\u0643\u0646 \u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u063a\u0630\u0627\u0626\u064a\u0629 \u0628\u0639\u062f \u0641\u062a\u062d \u0627\u0644\u0639\u0628\u0648\u0629<\/strong> \u0644\u0623\u0633\u0628\u0627\u0628 \u062a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u063a\u0630\u0627\u0626\u064a\u0629\u060c \u0625\u0644\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u0639\u064a\u0628\u0627\u064b.<\/li>\n<\/ul>\n<h3>\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/h3>\n<ul>\n<li>\u064a\u0645\u0643\u0646\u0643 \u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u0637\u0644\u0628 \u0645\u062c\u0627\u0646\u0627\u064b \u0642\u0628\u0644 \u0634\u062d\u0646\u0647 \u0639\u0628\u0631 \u0627\u0644\u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f.<\/li>\n<li>\u062a\u064f\u0639\u0627\u062f \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0628\u0646\u0641\u0633 \u0648\u0633\u064a\u0644\u0629 \u0627\u0644\u062f\u0641\u0639 \u062e\u0644\u0627\u0644 7 \u0625\u0644\u0649 14 \u064a\u0648\u0645 \u0639\u0645\u0644 \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0641\u062d\u0635\u0647.<\/li>\n<li>\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u062a\u064f\u0633\u062a\u0631\u062f \u0639\u0628\u0631 \u062d\u0648\u0627\u0644\u0629 \u0628\u0646\u0643\u064a\u0629.<\/li>\n<\/ul>\n<h3>\u0644\u0637\u0644\u0628 \u0625\u0631\u062c\u0627\u0639<\/h3>\n<p>\u0631\u0627\u0633\u0644\u0646\u0627 \u0639\u0644\u0649 \u0627\u0644\u0648\u0627\u062a\u0633\u0627\u0628 +966 56 967 7471 \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f <a href=\"mailto:od@thegristmills.com\">od@thegristmills.com<\/a> \u0645\u0639 \u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0648\u0635\u0648\u0631\u0629 \u0627\u0644\u0645\u0646\u062a\u062c.<\/p>\n<hr>\n<h2>Shipping &amp; Returns (English)<\/h2>\n<h3>Delivery<\/h3>\n<ul>\n<li>We deliver across the Kingdom of Saudi Arabia.<\/li>\n<li>Riyadh: 1\u20133 working days. Rest of the Kingdom: 2\u20135 working days.<\/li>\n<li><strong>Free shipping<\/strong> on orders of SAR 250 and above; a flat SAR 25 (VAT included) below that.<\/li>\n<li>Delivery times run from dispatch and exclude Fridays and public holidays.<\/li>\n<li>If delivery fails because of an incorrect address or no answer, a redelivery fee may apply.<\/li>\n<\/ul>\n<h3>Quality guarantee<\/h3>\n<p>If an item arrives <strong>damaged, expired or not what you ordered<\/strong>, tell us within 48 hours of delivery with clear photos of the product and packaging. We will replace it or refund it in full, and we cover the return cost.<\/p>\n<h3>7-day returns<\/h3>\n<ul>\n<li><strong>Unopened<\/strong> items in their original sealed packaging can be returned within 7 days of delivery.<\/li>\n<li>Return shipping is at the customer&#8217;s cost in this case (deducted from the refund) unless the error was ours.<\/li>\n<li><strong>Opened food products cannot be returned<\/strong> for food-safety reasons, unless the product is defective.<\/li>\n<\/ul>\n<h3>Cancellations &amp; refunds<\/h3>\n<ul>\n<li>Orders can be cancelled free of charge before dispatch, by WhatsApp or email.<\/li>\n<li>Refunds are issued to the original payment method within 7\u201314 working days of us receiving and inspecting the item.<\/li>\n<li>Cash-on-delivery orders are refunded by bank transfer.<\/li>\n<\/ul>\n<h3>To request a return<\/h3>\n<p>WhatsApp +966 56 967 7471 or email <a href=\"mailto:od@thegristmills.com\">od@thegristmills.com<\/a> with your order number and photos.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0646\u0648\u0635\u0644 \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629. \u0627\u0644\u0631\u064a\u0627\u0636: 1 \u2013 3 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644. \u0628\u0627\u0642\u064a \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0645\u0645\u0644\u0643\u0629: 2 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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